PassPlay
Support that actually answers
Every message gets a real, specific reply — usually within a few hours. Bugs get fixed, not filed: when a report leads to a repair, you'll hear back that it shipped.
Common questions
How do I get access to the beta?
Send a request with the form below (topic: beta access). You'll get a login by email — founding users keep the $14.99 founding price for the life of the pack.
I found a question I think is wrong.
Tell us which question (a screenshot or the first few words is enough). Disputed items are pulled from rotation immediately, re-verified against the official exam outline and state sources, and either fixed or restored — and we'll reply with what we found either way. Every question in PassPlay is human-reviewed before it ships, with the review date printed in the app.
Is PassPlay affiliated with the state or the exam company?
No. PassPlay is an independent study aid by DashSquared. It is not affiliated with, endorsed, or approved by any state agency, department of insurance or real estate, NMLS, PSI, or Pearson VUE — and it never contains actual exam questions.
Where is my progress stored?
On your device. Streaks, scores, and readiness never leave your phone. If you clear your browser data, progress resets — cloud backup is coming with accounts.
How do refunds work?
Simple: 30 days, no questions asked, full refund. See the refund policy for the fine print (there barely is any).
The games feel like gambling — are they?
No. Nothing in the Lounge can be purchased, nothing has cash value, card games carry session caps, and we rejected slot machines on principle. Tokens are earned by studying and spent on games — that's the whole economy.
Contact us
You'll get a ticket number instantly and a human-quality answer fast.