PassPlay

Refund Policy

Effective July 28, 2026

30 days. No questions. Full refund.

If you bought a PassPlay pack in the last 30 days and want your money back — for any reason, or no reason — you get it. Contact support with the email you purchased with, and the refund is issued to your original payment method, typically the same day. We'd rather refund you than argue with you.

The fine print (all of it)

  • Refunds past 30 days are considered case-by-case — write to us; we're reasonable.
  • A refund ends the pack's paid access. Your device-local progress stays on your device.
  • Purchases made through the Apple App Store or Google Play are refunded through Apple or Google's own process (we'll point you to the right place if you ask us).
  • Repeated buy-refund cycles of the same pack may be declined.