Mailboxes moved. Customers still need receipts.

The website, CRM and scanner may use sending settings that are separate from staff mailboxes. A mailbox move does not automatically account for every application sender.

A useful cutover plan includes a sender inventory, a review of each sender’s configuration and authentication, and tests of the actual workflow before and after the move.

Which application would be easiest to miss in your cutover plan?

More on the email practice: https://dash-squared.com/email-practice/

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